Support

Our software specialists offer ongoing support in person, over the phone, via email, or over a remote desktop connection. Our experts troubleshoot errors, install service packs and perform annual system upgrades so you can continue doing what you do best: run your business.

Our dedicated support team is here when you need them. When you call the DataMap line during business hours, a live, California based consultant will answer the phone. Due to our large install base, our consultants have tackled countless issues for our clients and always go above and beyond to solve your problem. Because the majority of our consulting team is in the same office, we collaborate to solve even the toughest issues to help your business succeed. Whether you need training for a new member of the team, are looking for a quicker way to get product to your customer or want to add alerts when the price of an item differs from the standard cost, DataMap can make it happen!